Return & Refund Policy / Privacy Statement

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0 height="100%"><tr> <td valign="top" height=170 BGCOLOR="#006699" TEXT="#080000" background="506a0a03.gif"> <div> <FONT SIZE="5" COLOR="#FFFFFF" FACE="Arial" ><B>Artistic Concrete Design, Inc.  </B></FONT><B>  </B><B>   |     </B><A HREF="index.htm" TARGET="_top" TITLE="Artistic Concrete Design, Inc. "><B>home</B></A></div> <div> <A HREF="id396.htm" TARGET="_top" TITLE="Terms and Conditions of Website Usage an">Terms and Conditions of Website Usage and Content</A>   |   <B>Return & Refund Policy / Privacy Statement</B></div> </td> </tr><tr> <td valign="top" height=310 BGCOLOR="#FFFFFF" TEXT="#080000" background="589c8c83.jpg"> <div> <I>Return & Refund Policy / Privacy Statement</I></div> <DIV ALIGN="LEFT"></DIV> <div> <TABLE BORDER="2" CELLPADDING="2" CELLSPACING="1" WIDTH="296" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" BGCOLOR=#FFFFFF > <tR> <tD VALIGN=TOP BGCOLOR=#FFFFFF HEIGHT= 111 ><NOBR><div> <B><IMG SRC="03f19680.gif" border=0 width="281" height="104" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></div> </NOBR></tD> </tR> </TABLE></div> <div> <I><B>"Striving For Excellence"</B></I><FONT SIZE="3" COLOR="#000000" FACE="Times New Roman" ><I><B> </B></I></FONT></div> <div> <I><B><IMG SRC="47ca9100.gif" border=0 width="425" height="16" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B></I></div> <bR> <div> <B>Refund & Return Policies</B></div> <bR> <div> ARTISTIC CONCRETE DESIGN, INC., will not refund or return any products due to the environmental sensitivity of all the products sold online.  All sales are final!  </div> <bR> <div> <B>Shipping and Delivery Timing</B></div> <bR> <div> Shipping pricing will vary based upon how you buy and the volume at which you buy.  All orders recieved after 12:00 P.M. will be shipped the following day and is based upon shipping availability / type of shipping required for products ordered.  Hazardous materials, as defined by the shipping company, may be delayed due to availability and destination.  Shipping charges and applicable sales tax are in addition to the cost of the products.  </div> <bR> <div> <B>Privacy Statement </B></div> <bR> <div> The privacy and security of your personal information is our #1 priority, and we want you to be aware of how we collect and handle information on our site.</div> <bR> <div> When you visit artisticconcretedesign.com, we may collect the following information about your visit:</div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Anonymous statistics collected as you browse the site </div> <div> <IMG BORDER="0" SRC="Symb075c00b700f000000000.png" HEIGHT="16" WIDTH="24" ALIGN="bottom" HSPACE="0" VSPACE="0">Personal information you knowingly give us </div> <bR> <div> <I>What information does this Web site gather?</I></div> <bR> <div> ARTISTIC CONCRETE DESIGN, INC., collects personal information such as name, address, and e-mail address, when you knowingly provide it to us. In addition, ARTISTIC CONCRETE DESIGN, INC.,  may collect other information provided by you, such as your credit card number, billing address when you purchase products online. Our Web server automatically collects statistical information about your visit such as pages visited and which browsers are used to visit our site. None of this information is associated with you as an individual (see information about cookies). We use these statistics to monitor our site's performance and to make it easier for you to use. </div> <bR> <div> <I>What happens when I provide personal information on this Web site?</I></div> <bR> <div> When you supply information for a specific purpose, such as online ordering products or services, we use the information for that purpose. When you use our Web site to order products and services, we may use this individually identifiable information as we would if obtained in a non-electronic manner.</div> <bR> <div> <I>Does ARTISTIC CONCRETE DESIGN, INC.,  sell or give my information to companies?</I></div> <bR> <div> No. We do not sell or disclose individually identifiable information obtained online about our visitors to anyone outside of ARTISTIC CONCRETE DESIGN,INC.</div> <bR> <div> <I>Does ARTISTIC CONCRETE DESIGN, INC.,  accommodate links to other sites?</I></div> <bR> <div> Yes. Our site contains links to other Web sites. We are not responsible for the content or the privacy practices employed by other sites. However, in some instances where a service is provided through a non-ARTISTIC CONCRETE DESIGN, INC.,  partner or supplier site, such as Verisign, you can feel confident that your individually identifiable information will be protected. ARTISTIC CONCRETE DESIGN, INC.,  requires suppliers not to use the information for any purpose other than the purpose for which it was originally collected, protecting the privacy of your information. </div> <bR> <div> <I>What does </I>ARTISTIC CONCRETE DESIGN, INC.<I> do with personally identifiable information?</I></div> <bR> <div> Personal information you voluntarily supply when obtaining information, purchasing products ro services <B>is not shared for use outside </B><B>ARTISTIC CONCRETE DESIGN, INC.</B></div> <bR> <div> <I>How does </I>ARTISTIC CONCRETE DESIGN, INC<I> protect my personal information?</I></div> <bR> <div> Over 93% of the Fortune 500 companies use VeriSign SSL Certificates to protect e-commerce or other private information with 128-bit encryption, the strongest SSL protection available anywhere. Widely recognized as a symbol of trust on the Internet, VeriSign SSL offers every site visitor the strongest available encryption, without exception. ARTISTIC CONCRETE DEISGN, INC., uses Secure Socket Layer (SSL) to transmit sensitive information such as credit card numbers.   SSL is a transport level technology for authentication and data encryption between a Web server and a Web browser. SSL sends data over the "socket" which is a secure channel at the connection layer. </div> <bR> <bR> </td> </tr></table></body>